Facilitating Radio Dispatch and Incident Response

Cisco IP Interoperability and Collaboration System (IPICS) is a comprehensive IP-based dispatch and incidence response solution offering an enhanced dispatch console, UHF/VHF radio interoperability, emergency first responder notification and integration with IP phones, cell phones, PCs, and mobile devices. By introducing an IP-based solution, Cisco IPICS provides a cost-effective way for public safety personnel to communicate when they are using incompatible radios. When time is critical, Cisco IPICS delivers information quickly to the right people, at the right time, in the right format.

Solutions Components

Cisco IPICS Server: Manage radio, talkgroups, channel and media resources; authenticate users, and define policies.

Cisco IPICS Dispatch Console: A state-of-the-art IP-based radio dispatching solution for mission-critical radio communications. This console empowers public safety officials to consolidate information relating to an incident and instantly share it among participants.

Cisco IPICS Mobile Client: This Smartphone application allows users to collaborate with other incident participants.

Cisco IPICS IP-Phone Client: Allows personnel to use Cisco Unified IP phones to collaborate with other personnel on radio push-to-talk channels.

Benefits

• Integrates with almost any analog or digital radio system for dynamic any-to-any push-to-talk (PTT) communications.
• Highly available so that there is no single point of failure
• IP-based dispatch console supports features that dispatchers expect and introduces rich media incident management to enable real-time collaboration between dispatchers and responders.

Read the Solution Overview

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